This product is classified as “blemished”. Blemished products are fully functional items that operate the same as a brand new appliance, but have been returned and may have varying degrees of external cosmetic imperfections, ranging from minor to severe. We are unable to provide additional photos or details about the specific damage on the unit and make no guarantee as to the condition of the product you may receive. This product is sold “As Is” and is FINAL SALE. Exceptions made if the item is non-operational. Learn more about blemished products here.